The Mental Health Professional and the New Technologies: A Handbook for Practice Today

The Mental Health Professional and the New Technologies: A Handbook for Practice Today

by Marlene M. Maheu, Ph.D. with Myron Pulier, M.D., Joseph McMenamin, M.D., Esq., Frank Wilhelm, Ph.D, and Nancy Brown-Connolly, RN, MSN

 

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This book is designed as a handbook for professionals. It systematically describes how to expand the reach and quality of mental health services by integrating technology into everyday practice, and uses case examples for demonstration. It acquaints mental health professionals and administrators with information from think tanks, research labs, legal precedent, professionals and administrators in the field. It provides the reader with the nuts and bolts of how and when to consider using the new, rapidly proliferating specialized technologies for behavioral and mental health. In addition to answering "how-to" questions, the use of psychotechnologies calls for thoughtful weighing of the many issues involved in integrating technology into the delivery of care to people with social or emotional problems. Accordingly, we discuss services available to practitioners today, as well as visionary applications of tomorrow.

Internet-wired offices are already using e-mail, online chat groups, web pages, auto-responders, search engines, electronic databases, webcasts, webinars, video-conferencing and so much more! The application of these technologies offer new possibilities and unprecedented dilemmas for the professional. Questions often abound, but clear answers are difficult to find, until now. 

In this reader-friendly handbook, the broad experience of the authors combine into a singular direction to carefully guide the reader through ethical and legal solutions for how and when to expand the reach and functionality of using new technologies in real life circumstances. The Mental Health Professional and the New Technologies includes illustrative examples of how the psychotechnologies are successful used by health care practitioners from around the globe in both small and large-scale settings.

Using this practical guide, health care professionals can learn how to:

  • Understand key terminology
  • Choose the best equipment to meet specific programmatic needs, from email, chat rooms, and other text-based environments, to the do's and don'ts of building professional Websites, incorporating audio and video-conferencing into solo, group and hospital or other organizational practice, finding research-based computer-aided assessment tools that meet scientific rigor rather than simply responding to mass market appeal, sampling computer-aided psychotherapy through proven software and devices that can easily be distributed to patients for at-home monitoring.
  • Makes sense of the computerization of medical records including issues such as privacy, confidentiality, security and data integrity.
  • Meet legal and regulatory issues, including successful risk management policies
  • Consider ethical requirements for practice as well as develop options drawn from the author's "best practice model" for assessing and treating patients at a distance, and how to manage emergencies while offering remote care.
  • Develop referrals, offer client education and design comprehensive patient consent forms ready for legal review
  • Delivering direct patient care via test-based environments, audio and video modalities, or any combination of thereof
  • Reimbursement, claims submission and payment processes, advocacy and lobbying
  • Envision the future of technology based health care delivery and how to prepare for it, both nationally and globally
  • Access online resources of relevant web sites, email lists, and publications to keep informed over time.

 

About the Author/s:

Marlene Maheu, Ph.D., is the CEO and President of Pioneer Development Resources, Inc, and the Founder of the Telehealth.Net website, the Telehealth listserv and the TelehealthNews. She is also Editor-in-Chief of SelfhelpMagazine She is also the Director of Telehealth for the California School of Professional Psychology. She is well known for her previous book, "E-health, Telehealth & Telemedicine."

Myron L. Pulier, M.D. is a Board Certified psychiatrist and a Clinical Associate Professor at the University of Medicine and Dentistry of New Jersey - New Jersey Medical School. His involvement in this area dates back to projects in the late 1960s at North Shore-LIJ Health System's Hillside Hospital, the Nathan Kline Research Institute of the Albert Einstein College of Medicine, the Computers in Military Psychiatry program at Walter Reed General Hospital and the Problem-Oriented Psychiatric Record at Bergen Pines County Hospital.

Frank H. Wilhelm, Ph.D. is Senior Research Scholar at the Department of Psychiatry and Behavioral Sciences, Stanford University School of Medicine, and Associate Director at the Laboratory of Clinical Psychopharmacology and Psychophysiology, Stanford University. In addition, he has ongoing collaborations with a variety of psychological and biomedical research groups at Stanford University and across the US.

Joseph P. McMenamin, M.D., J.D., FCLM, is a university-trained internist and a practicing emergency physician before being admitted to the bar. He holds medical and law degrees from the University of Pennsylvania, and served a straight medicine residency (1978-1981) at Emory University and Grady Memorial Hospital in Atlanta before joining McGuireWoods in 1985 where he practices as a partner.  He is also an Associate Professor in the Department of Legal Medicine at the Medical College of Virginia in Richmond.  As Chairman of the Committee on Law and Medicine of the International Bar Association, Mr. McMenamin played a key role in conceiving and developing the Draft International Convention on Telemedicine and Telehealth. 

Nancy E. Brown-Connolly RN, MSN is a Clinical Nurse Specialist and e-Health consultant, for the Iowa Chronic Care Consortium and former Clinical Research Manager for Blue Cross of California. She served as a member of the Blue Cross Blue Shield Association Health Services Research Group and has served as a member of Federal Advisory Panels for the Office of Teleheath (OAT) developing performance indicators for federal agencies and funding decision-makers. Ms. Brown-Connolly has received awards for her work in telemedicine from the BCBSA National Award Program for Innovations and Best Practices in Medical Management, and is a frequent speaker for telehealth and distance education.

Review/s:

This is an excellent new book on this emerging technology. All clinicians will eventually need to learn the material presented in this very interesting book.
Doody's Electronic Journal

Whether you are planning to design a web site, reply to email from a patient, start an online practice, establish a mailing list for professionals with interests similar to your own, or wonder where the online world is headed, you will find [in the book] the information you need.
Ivan Goldberg, M.D.
Coordinator and Founder, PsyCom.Net; Webmaster, Depression Central

A first of its kind comprehensive handbook on the new technologies indispensable to mental health practitioners faced with today's escalating demands on time and the need to remain professionally competent. This collaborative project exhaustively looks at the array of new technologies and educates the professional as to their values and pitfalls. Readable for the beginner in technology. Delightfully sophisticated for the advanced user. And always full of mindful ethical practices.
Norine G. Johnson, Ph.D.
Former President, American Psychological Association

From a national public policy perspective it is increasingly evident that the explosion of knowledge occurring within the communications and technology fields will truly revolutionize our nation's health care delivery and training systems in ways that only a few years ago were simply unforeseeable. Change is always unsettling. This book reflects the magnitude of change facing today's practitioners and educators.
Patrick H. DeLeon, Ph.D.
Former President, American Psychological Association